Securely view your request, progress, next steps, payment details and project documents. New customers can register, verify their email by one-time code and create an Essence project account.
Reference number + registered mobile + email code opens only your verified customer account.
Email code verification creates a new Essence request and new reference number for your requirement.
Track stage, progress, next action, due dates, invoices and payment position as your request progresses.
The one-time code can be used once, expires after 5 minutes, allows up to 5 verification attempts and creates a secure customer session.
Answers are grounded in your verified project account. Government scheme information are restricted to verified sources, and AI-generated customer updates appear only after Essence approval.
Information for your request selected by the Essence team. Benefit figures remain planning estimates until verified against current official guidelines.
Upload against a checklist item. Essence can mark each item under review, verified, or correction required.
Approve, reject, or request changes without leaving the project account.
Finance information shared by the Essence Finance team. Credit decisions, lender policies and internal assessments remain private.